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2008 Collaboration Round Table

The Child Welfare Collaboration Round Table September 3rd and 4th 2008: Sharing Innovation

3rd Floor at the OACAS, Learning Studio,
75 Front St. E. Toronto, Ontario, Canada.

The Collaborative Round Table 2008 was an attempt to strengthen Transformation Initiatives in Ontario's Children's Aid Societies and Aboriginal Child Welfare Agencies by exploring the substantive program issues that provide for the development of strong collaborative and strength based child welfare agencies.

The idea to meet for two days and share experiences initiated by members of the OACAS Project, Child Welfare in Ontario: Developing a Collaborative Intervention Model (2006) - many of whom were able to participate. There was an understanding that many agencies have adjusted to Transformation by adapting their own set of unique best practice approaches. Sharing these ideas via presentations would provide a general understanding of the actual policies, procedures, position papers and actions that many have taken. Invited guests could provide theoretical overviews and give parallel processes from other provincial jurisdictions. It was also believed that in the continued sharing of new ideas and programs we will be less vulnerable to the retractive cycle in Child Protection that Rocci Pagnello (Leeds Grenville) and Gary Dumbrill (McMaster University) had previously talked about in the OACAS Enhancing Collaboration Provincial Project Parts 1 and 2.

There were a total of 39 attendees and they consisted of Front line Workers, Supervisors, Directors of Services, Executive Directors, OACAS senior staff, Inter-Provincial Guests and University Professors. The OACAS was an active participant in this event and have kindly agreed to help with subsequent roundtables in subsequent years.


Throughout the two days they discussed a wide variety of implemented programs that had been developed in local agencies in their attempts to improve services in some very diverse areas of child welfare and child protection. The one hour presentations were set up to invite dialogue between the presenters and participants. This format included an overview of more detailed material - all of which has been compiled onto this CD so that the ideas will not be lost and the information can be shared. It has also enabled presenters to provide valuable information that could be modified, adapted or discussed when the participants returned to their own agencies.

A list of the presentations with their supporting documentation and PowerPoint presentations is provided below in sequential order. This included two excellent presentations - one from New Brunswick and one from Nova Scotia that really helped us look at the development of our parallel efforts in similiar programs. In addition, some agencies have contributed successful collaborative endeavors for us to share even though they were not able to attend and present them. This information on a variety of topics is listed in policy and procedural format at the end of Day 2 below. The Round Table contributors and participants have kindly agreed to share any and all information with the Child Protection field in general as other children at risk, their families and communities will benefit. The reader is free to implement, cut and paste, modify or adapt the experiences and documentation already created.

Copies of this CD and the original OACAS Child Welfare In Ontario: Developing A Collaborative Intervention Model CD are also available by contacting the Brant CAS I.T. Coordinator, Robert Price at 519-753-8681 ext. 364, who was the creator of this Collaboration Roundtable CD.

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Day 1

September 3, 2008
  9:15 a.m. - 4: 00 (or so) p.m. 

Introductions

The thirty nine Roundtable Participants and Presenters to the Collaboration Roundtable (2008) introduced themselves and shared their initial thoughts on both the need to collaborate and on Transformation. Andy Koster, the Executive Director of Brant, along with David Rivard, the Executive Director of the Children's Aid Society of Toronto provided the purpose and overview of this first Collaborative Round Table.
In order to encourage further dialogue on any of the presented subjects, email addresses of all those who attended are provided at the end of the listing of presentations.
One of the major contributors to the Collaboration Project, Rocci Pagnello, the Director of Services from Leeds -Grenville CAS, was unable to attend due to another agency commitment but his round table Powerpoint presentation is provided below in order to ground us with some of the important issues involved in true collaborative service to children, families and their communities. In addition, the previous Powerpoint that he presented in 2006 at the Provincial Differential Response Symposium is also attached in order to provide some additional context to our need for a collaborative approach to service.

CollaborationPowerpointrevisedSep08
DREvolution

 

A Context: Perspectives on Transformation and Collaboration

Gary Dumbrill was a major contributor to both Phases of the OACAS Collaboration Project and a major academic editor. Although he had been previously grounded as a front line worker and supervisor in child welfare, he provided an overview of child welfare in Ontario from his present academic perspective as a professor of social work. He has also contributed the presentation that he made previously to the field at the Differential Response Symposium.

McMaster University School of Social Work
Gary Dumbrill, Professor

2006 CSWR pendulum

 

Agency Updates

1. Update on CAS Leadership Challenges within Transformation & Collaboration
The Children's Aid Society of Toronto
David Rivard, Executive Director

David Rivard was the 'Champion' who was assigned by the Local Directors Section for the OACAS Collaboration Project. He provided his insight into how a collaborative culture could be gradually attained within a Children's Aid Society. Although there was no Powerpoint for his presentation, he spoke of his own unique experiences at attempting to move towards a 'Servant leadership' approach. He believes that supervisors among others remain central to any move towards a collaborative environment and attaining the best practices of Transformation. To this end, he has contributed a Powerpoint presentation that he developed for the Supervisor's Symposium that was held in 2007 in the hope that it can be used by agencies to inspire their mid-managers to a collaborative vision and approach. In addition he also provided an outline in PowerPoint, a poster presentation that he had prepared along with Phyllis Lovell, Allan Moyle (OACAS) and Andy Koster at the 2008 OACAS Conference. Finally there is another Powerpoint entitled "Changing the Picture", which agencies may also wish to use or adapt when lookinag at succession planning.

Unlocking Your Potential As A Supervisor, May 16, 2007
Changing the Picture September 2005
Leadership OACAS Conference 2008

 

2. The Development of a Clinical Approach to Supervision Training for Management Staff
(This is an update on the Partnership between a School of Social Work and four Child Welfare Agencies).

Hamilton Children’s Aid Society and McMaster University School of Social Work   
Ingrid Hauth, Director of Services at Hamilton CAS
       & Sheila Sammon, Professor, McMaster University

CAS roundtable sept 4 2008

 

3. A Family Violence Project
Waterloo Family and Children’s Services
Erin Schreiter, Jennifer Hamilton & Cindy King
Introduction by Allison Scott, Director of Services

This presentation shows how there can be comprehensive, collaborative programming between a CAS and various community organizations that deal with domestic violence. As the program develops the actual working relationships between the partnering organizations becomes more vibrant.

Parallel Processes

4.  New Brunswick's Transformation of their Child Welfare System
Child Welfare & Youth Services/Services de bien-être à l'enfance et à la jeunesse; Department of Social Development/Ministère du Développement Social
Bill Innes, Project Manager for the Province of New Brunswick

New Brunswick is changing its child welfare system at the request of its Minister.  The changes are wide ranging and include Signs of Safety and a mandatory use of Family Group Decision Making prior to the use of CFSA protection applications. This powerpoint provides some information on their initiatves and priorities.

OACAS September 2008

 

5.  Nova Scotia's Computerized Case Management System – management tool and outcome measurement
The Department of Community Services, Nova Scotia,  
Vicki Black, Provincial Foster Care Coordinator

Nova Scotia has developed an automated child welfare recording and management information system that integrates investigation, case management, resource matching, outcomes, and family support involvement.  It has just been successfully integrated across the province in both CAS and government run departmental child welfare offices.

Nova Scotia - ICM Overview

 

6.  Examining Agency Child and Performance Outcomes in an Accountability Framework
Rhonda Hallberg, Child Welfare Consultant

This is the beginning journey of a CAS to develop a public scorecard containing a number of indicators based on the Child Welfare Matrix outcomes of Safety, wellbeing, and permanence while also looking at three additional Performance Measures including Timeliness of Recording, Relationship with the Community and Collaboration. The initial work was based on a Framework that was released in a draft to the field by the Child Welfare Secretariat in 2007. Rhonda Hallberg was retained to move this project forward due to her previous experience in the Provinical Q-Net Committee and her extensive years as a front line worker, supervisor and Director of Services.

Brant CAS - CW Transformation-Sept 4 2008
Conference Paper Brant-final
Collaboration Roundtable
A Proposed Child Protection Outcomes Chart
Presentation to Q-Net January 2008 -Catherine and Andy
First Draft of a Paper Reviewing Considerations in Moving to an Outcomes Focus
Brant CAS Annual QA Child & Performance Outcomes Report_May 31 2007 - FULL DOC
Paper Transforming Lives Conference July 7
QAFramework

*Discussion and Networking*

 

 

Day 2

September 4, 2008
9:15 a.m. - 4: 00 p.m.

Agency Updates Continued:

7. A Front Line Perspective on the Effects and Challenges of Transformation & Collaboration
Ottawa CAS
Michael Mulroney, Front Line Social Worker

Michael Mulroney was a member of the OACAS Collaboration Project. He works on a high risk young parent unit and also teaches child welfare at Carleton University. . Not only did he provide the first hand experiences of a Front Line Worker but he held a focus group for front line staff that was attended by approximately 40 workers in over twenty CAS agencies. In this forum, workers were asked about their hopes and fears and changes to a collaborative approach and to child protection (child welfare) in general. Their responses were used in Phase 2 of the Collaboration Project which provided some guidance to how a Collaborative environment could be attained. Michael talked at the Round Table regarding where he and other front line workers perceived collaboration and transformation to be. He stressed that many workers felt encouraged by the changes and had the feelings of truly helping children and their families. He indicated that they now thought that most people could respond to a strength based response. He and others worry about caseload sizes and the significant amount of paperwork which is still somewhat overwhelming even though it is better. He felt that the electronic recording system needed to improve and to be less repetitive. He also indicated that some of the clinical tools provided to assess clients were not actually being used to a significant degree.
Michael has been given permission to share Ottawa CAS's Clinical Framework and the documents are listed below. He also discussed at the Round table how this summer he traveled to Kansas to see Saleebey, who is the guru of Strength Based Practice. He had always liked his work but Michael wanted to find out whether he felt it was applicable to child protection since the author had never specifically linked it to this particular area of social work practice. In a two hour meeting covering a variety of topics he was given an affirmation of this application. Some of the articles from Dennis Saleebey are provided below.

Clinical Framework document - Final version

CF Implementation L&Q- june 3 - 08
CF Implementation Supervision - june 3 - 08
CF Implementation Case Planning - june 3 - 08
CF Process Chart - june 3 - 08
CLINICAL FRAMEWORK LEARNING PLAN - sept. - 08
Building Strengths-based Tools for Child Protection Practice A Case of Parallel Process
Dennis Saleebey's Five types of Questions to Assess Strengths
Ending Social Work's Grudge Match, Problems Versus Strengths, MCMillen, Morris, Sheraden
Introduction, Power to the People, Dennis Saleebey

 

8.  Internal Collaborations:  Looking to Integrate Transformation and to Ensure Alignment
The Catholic Children’s Aid Society of Toronto
        Bruce Leslie, Manager, Quality Assurance & Outcomes Measurement  

This is an interesting perspective on how an organization can examine itself to see how it is aligned to meet its stated goals.

Internal Collaborations

 

    9.  (a)  Making Outcomes the Starting Point for Intervention and Management
Services aux enfants et adultes de Prescott-Russell Services to Children and Adults
 Raymond Lemay, Directeur Général, Executive Director

This presentation outlines the results of a collaborative attempt by agency staff to define their own child outcomes as an organization and then to measure them on an individual case basis over time.  This is helping them to determine how the agency itself is actually performing in regard to those stated child outcome measures. There are many interesting aspects to this approach including the fact that it looks at the children themselves in a manner to which agency staff can invest.  

Starting with Outcomes2008-rev

(b)  Deciding to not use Outside Paid Resources and the Consequences

Although there was not enough time for Raymond Lemay to provide an account of this decision, he has submitted his Powerpoint presentation with the invitation for anyone to call him at Prescott-Russell for more information.

Stop Using OPRs

 

10.  An Outline of the Efforts to Create an Agency Environment Conducive to Clinical Supervision including the Development of a Clinical Supervision Manual for all Agency Staff

This is an attempt by a CAS to integrate clinical supervision for all staff using the OACAS M6A, the McMaster University Clinical Supervisor’s course (see above) in a transfer of learning approach.  It was also developed in concert with Diversity and AOP provisions and new H.R. procedures. 
The Brant Children’s Aid Society
Bob Pittman, Clinical Manager, Brant CAS

Implementing the Brant CAS Clinical Supervision Model and Manual
Brantmodelsupervision
Moving Beyond the Symposium Creating a Model for Child Welfare Supervision in Ontario
Position Paper on Diversity....final copy....
Supervision Manual.7
The Brant CAS policy on harassment, violence and bullying

 

      11.  A First Nation's Perspective on Adapting Differential Response and the Child Protection Standards to an Aboriginal Agency and its Communities
Weechi-it-te-win Child and Family Services   
Kathy Kishiqueb, Director of Residential Services
& Laurie Rose, Investigation Supervisor

Weechi-it-te-win Child and Family Services is a very successful child welfare agency that provides services to First Nations in areas of Treaty Three. Its unique service delivery model is well-established. This presentation shows the adaptation of government policy to an Aboriginal framework and language rather than the other way around. In this creative manner, the agency has attained a greater sense of meaningful congruency with the requirements of Transformation while attaining and then retaining, the major goal of cultural competence.

Collaboration Round Table Meeting - Toronto

 

12.  Reinforcing the use of Family Conferencing and Family Group Decision-Making
Guelph Wellington Family and Children’s Services
    Erin Harvey, Supervisor.  Daniel Moore, Executive Director

This presentation shows the results of an agency’s commitment to the use of Family Group Decision-making throughout the organization. Guelph has also provided some of its supporting documentation.

Toronto Symposium Presentation
F&CS Family Conferencing Logic Model
klF&CS Advisory Group Terms of Reference

 

 

Research

13. An Update on the Research Project funded by Ministry of Children to look at whether child risk is actually reduced when there is a collaborative working relationship between child welfare workers and their clients.  This is a nine CAS agency analysis of a research project funded the the Ministry of Children.
Michelle Young, Researcher
McMaster University School of Social Work

This is a nine CAS agency analysis of a research project funded the Ministry of Children. It involves both intake and family services files reviewed at several points in time.

Worker-Parent Engagement Project - Submission to Collaboration Round Table 2008 CD
Symposium Presentation Outline

 

Additional Submitted Material That May be of Interest to Child Welfare Agencies engaged in Similar Projects

Documents Submitted By the Hamilton CAS
Ingrid Haulth, Director of Services

Addictions Partnership
Child Welfare Health Specialist Partnership
Police CAS Joint Response Partnership
VAW Partnership

Documents Submitted By the Hamilton Catholic CAS
Ersila DiNardo, Executive Director

Kinship Services policy 2008
 

 

*Discussion and Wrap-up*

 

Collaboration Think Tank, September 3 and 4, 2008
Attendees:

Alison.Scott@facswaterloo.org
AMazurkiewicz@rogers.com
Anne.Bester@brucecas.ca
Andrew.koster@casbrant.ca
bgallagher@oacas.org
bill.innes@gnb.ca
Bob.Pittman@casbrant.ca
b.leslie@torontoccas.org
DRivard@Torontocas.ca
dumbril@mcmaster.ca
EAntwi@peelcas.org
Henny.Laurin@facswaterloo.org
ihauth@hamiltoncas.com
jolan.rimnyak@facsniagara.on.ca
mhurst@oacas.org
Michael.Mulroney@casott.on.ca
NMacgillivray@haltoncas.ca
Paula.Loube@casbrant.ca
PHowe@TorontoCAS.ca
plovell@greycas.org
rlemay@seapr.ca
rhonda_hallberg@rogers.com
Rosaleen.Cutler@frontcas.ca
sammon@mcmaster.ca
Susan.Carmichael@simcoecas.com
youngmichelle@yahoo.ca
ivan.peters@yorkcas.org
kathy.kishiqueb@weechi.ca
Laurie.rose@weechi.ca
blackvl@gov.ns.ca
rgleeson@oacas.org
KOjo@peelcas.org
jlewis@oacas.org
Daniel.Moore@fcsgw.org
Erin.Harvey@fcsgw.org
Erin.Schreiter@facswaterloo.org
Jennifer.Hamilton@facswaterloo.org
Cindy.King@facswaterloo.org

Previous Participants:
Ariel.Burns@casott.on.ca
darlene.niemi@thunderbaycas.ca
david.gill@facsniagara.on.ca
Ersilia.DiNardo@hamiltonccas.on.ca
greg.moon@lafcs.org
janice.robinson@cash.on.ca
jpalamides@wecas.on.ca
Kim.Martin@hamiltonccas.on.ca
LoriWatts@dilico.com
MAnsu@peelcas.org
marilyn.sinclair@thunderbaycas.ca
mike.obrien@fcsrenfrew.on.ca
mike.stephens@ckcs.on.ca
NMacDonald@algomacas.org
nancy.french@yorkcas.org
rick.lang@thunderbaycas.ca
Rocci.Pagnello@casbrock.com
Kelly.Wright@cashn.on.ca
Shannon.Chevrier@cashn.on.ca
r.walsh@torontoccas.org
Sharon.Moran@casott.on.ca
Stephen.Doig@frontcas.ca
SusanVerrill@Dilico.com
SAVOURGR@gov.ns.ca