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OACAS Collaboration Project

Child Welfare In Ontario:
Developing A Collaborative Intervention Model

This Disk combines the work done by two OACAS project committees through Phase 1 (development) and Phase 2 (implementation) during the years 2005-2006. It includes all of the documents that were created by the various sub-committees as well as the reference materials consulted. Wherever possible efforts were made to obtain consent prior to inclusion of reference material.


Install Adobe Reader 7.0	Install Word Viewer 2003	Install PowerPoint Viewer 2003
Introducing the Project This is a powerpoint presentation that introduced the initial concepts to be developed through the project. The project had not yet been accepted by the OACAS Local Directors.
Research-Based, Collaborative Best Practice Approach (run as slide show (F5) This is a powerpoint presentation outlining engagement concepts developed by the project committee.
Child Welfare Intervention Model (Project Position Paper - Consultation Version July 2005) This is the complete Phase 1 Project Paper of the Collaboration Project. It outlined all of the initial work, outlines, concepts and areas for collaboration. This paper formulated the need for a collaborative child protection model for Ontario. It was later approved unanimously by the Zone Chairs and then the Local Directors at their Annual Meeting in September 2005. Phase 2 followed up on the ideas and recommendations, with the intention of evaluating the institution of its concepts into Ontario's Child Protection system.
The Hopes and Fears that the Workers & Parents Bring With Them to the Potential Collaborative Relationship (run as slide show (F5)) This is a complete slide show that demonstrates collaboration between workers and families from various view points.
The CAS Workers' and Supervisors' Survey Manual When the Project Position Paper (presented above) was developed by the Phase 1 Committee members, they decided to canvas the field for their ideas so that the project would not be elitist nor out of touch with the views of hundreds of workers and supervisors across the province. This is a compilation of their ideas for good practice and collaboration with children and parents. Many agencies participated -including a focus group of Aboriginal staff members from several Aboriginal Agencies.
Child Welfare Work With Racial Ethnic Minorities (Peel CAS) Two front line workers and two supervisors from Peel CAS presented to the Phase 1 committee. They presented on the need to be sensitive to racial ethnic Minorities. Here is their powerpoint presentation provided with their permission.
Agency Culture To Support Racial Ethnic Minorities (Dr. Sarah Maiter) Dr. Sarah Maiter, a professor at Laurier and a former CAS staff member, presented on practice with Racial Ethnic Minorities. Here is her powerpoint presented with permission.

Table of Contents
Articles Derived From Collaborative Project
Other Documents Produced from Excerpts of the Original Paper Developing a Collaborative Intervention Model	11 Documents
Supporting Material Developed at the Conclusion of Phase I of the Collaboration Project Itself in the Fall of 2005	5 Documents
Phase 2 Committee Work with Project Documents Including the Final Paper	25 Documents
Access Visiting For Children In Care: An Opportunity for Engagement and Collaboration (1)	11 Documents
Access Visiting For Children In Care: An Opportunity for Engagement and Collaboration (2)	14 Documents
Progress on OACAS Clinical Supervision Module - developed by the OACAS Training Department	20 Documents
Ontario's Child Welfare Transformation as Outlined in PowerPoint Presentations	6 Documents
Organized By Focus Group
1. Literature Review Findings	31 Documents
2. Survey of Child Welfare Staff	5 Documents
3. Examine the Enhancement of Worker Empathy	7 Documents
4. Examine the Appropriateness of the Following Best Practice Strategies	49 Documents
5. Advocacy Approaches to Work for Social Justice	20 Documents
6. Use of Recording to Reinforce Worker Empathy and Skills	7 Documents
7. The Role of Training in Teaching Worker Empathy and Skills	6 Documents
8. Clinical Supervision in a Child Welfare Context	14 Documents
9. OACAS Module Training Material	34 Documents
10. Reviews of New Theoretical Articles	14 Documents
11. Assessments	20 Documents
12. Aboriginal Contributions	18 Documents
13.Material Used for Reconciliation Conference Sponsored by the Child Welfare League of Canada	13 Documents
14. Risk Assesment	6 Documents
15.Quality Assurance	8 Documents
16. Additional Miscellanous Reference Material Collected in Phase 2 of Project	20 Documents

INDEX (Back To Top)

Other Documents Produced from Excerpts of the Original Paper Developing a Collaborative Intervention Model

Developing a Collaborative Culture in a Child Welfare Agency
This is a reference manual constructed from relevant sections of the original position paper. It is added here so that it may be a potential source for agencies who are trying to enhance collaboration by developing an internal system which supports the efforts of front line workers and supervisors.

Handbook, Child Welfare Collaboration Model for Ontario
This is a reference manual for front line workers and supervisors/managers. It has been constructed from relevant sections of the original position paper. It is added here so that it may be a potential source for agencies who are trying to enhance collaboration by providing practice knowledge to front line workers and supervisors. It includes culturally appropriate approaches as well as a theory base.

Collaboration-input, Process, Outcomes
This is a powerpoint presentation, designed to explain how collaboration may be viewed from a Quality Assurance Perspective.

Measuring Collaboration in a Child Welfare Agency- Excerpts from Developing a Collaborative Intervention Model
This is a reference manual, constructed from relevant sections of the original position paper. It is added here as a potential source for Quality Assurance supervisors who are trying to enhance collaboration by developing measures and outcomes relevant to collaboration with children, families, and communities. This document provides ideas for the measurement of front line practice or internal culture.

Comments from the Field
After the initial Phase 1 Position Paper was released to the field in the summer of 2005, agencies and individuals in the field were asked to provide their comments. Here they have been placed into a separate file for your review.

A Listing of Recommendations Outlined in the OACAS Project Paper (25-45 excluded)
The Initial Phase 1 Position Paper provided a number of recommendations to the field. Since they were to be a focus of Phase 2 of the Project it was important to draw them out. The Aboriginal recommendations have been excluded and made a separate focus as they required the active participation of Aboriginal representatives.

Recommendations on the Provision of Child Welfare Services to Native Children
These are recommendations specific to Aboriginal children, families and communities. They have been passed on to Aboriginal representatives for consideration and activation. They were developed by Aboriginal front line workers and managers in a focus group held in Thunder Bay in 2005. Many recommendations involve procedural changes under the jurisdiction of CAS agencies and could be implemented independently by those CAS agencies.

A Proposed Supervision Policy and Proceedure
This is a draft of how an organization may choose to define 'supervision' for social work staff in order to alleviate some of the liability concerns that some may feel if we move to clinical supervision. The idea is for a Society to confirm the approach in writing (policy) so that staff feel that if something goes wrong and they have done the best they can in clinical supervision, that they will be o.k. This is just an initial draft to elicit more ideas.

Developing Collaboration at an Agency Level
Rocci Pagnello, a Director of Services who has been part of both Collaboration Phases, took some of the ideas expressed in the group for the 'agency collaboration' section and put them into a check list for what an agency might do to enhance collaboration at an agency level. This is just a start and more sections such as 'flexible hours' etc. could be added. This is the first draft which may be helpful in its adaptation for individual agencies who decide to pursue greater agency collaboration.
Collaborative Checklist

Helping Workers with Collaboration
Michael Mulroney who worked on the worker subcommittee of the Phase 2 Collaboration Committee presented a powerpoint presentation that some of his students had developed for an assignment in his child welfare course at Carleton. They have given permission for it to be added to the disc. It provides an interesting student viewpoint which we should probably listen to more intently. Please run it as a slide show.
student presentation winter 2006

This is a paper which looks at the important work that is performed by child protection workers - often under difficult conditions and in the face of negative publicity which sometimes occurs when a child dies or is seriously hurt. Some workers in our front line forum thought it would be helpful if someone wrote a piece supporting them in light of some deflating public criticism..
Why you can't say you work for the CAS at a party

INDEX (Back To Top)

Supporting Material Developed at the Conclusion of Phase I of the Collaboration Project Itself in the Fall of 2005

Email Sent to Each CAS Explaining the Release of Phase I of the CD
When the first Project Paper was completed, a disc containing it and all other documentation and reference material was sent out by the OACAS to each Child Welfare Agency in Ontario. This is the covering e-mail which was distributed prior to the arrival of the actual OACAS package

List of Project Recommendations From the Position Paper
This includes all recommendations included in the Phase I position paper that can be reviewed in a previous section.

Presentation to the E.D.'s and Associate Members During Local Directors Conference in Niagara Falls
This is the Powerpoint presentation given to the Local Directors- prior to their approval by motion of the project Phase 1 and the further endorsement of a Phase 2 implementation phase of the project.

PPT Presentation To Directors of Service Across Ontario
At the same conference, 5 members of the Project Committee of Phase 1, all Directors of Services, presented this informative powerpoint presentation to all of the Directors of Services who were attending the annual meeting. It may be used to describe the meaning of collaboration in our suggested Ontario Model and certain parts can be run as a slide show.

The Motion - as passed by the Zone Chairs and the L.D. Section of the OACAS at the Annual Meeting. Authorizing Phase 2 of the Project.
This is the actual motion authorizing Phase 2 of the Collaboration Project

INDEX (Back To Top)

Phase 2 Committee Work with Project Documents Including the Final Paper

This section includes the work completed by the Phase II committee formed as a continuation of the OACAS Project on Collaboration. It acted on the motion passed by the Local Directors to look at how the model may be implemented and focused. The first file is the project paper, the subsequent files represent the work done by various sub-committees to complete the recommendations suggested in Phase I..

Child Welfare in Ontario:
Implementing a Collaborative Intervention Model
For Child Protection Services in Ontario
PHASE II

Of the Implementation into Provincial Child Protection Practice of a Position Paper Submitted by the Provincial Project Committee on Enhancing Positive Worker Interventions With Children and their Families in Protection Services: Best Practices and Required Skills

This is the final paper which will be submitted for OACAS approval in September 2006

Collaborative Model Overview in Newsletter Format

This is a description of the model in a two page handout that could be used in workshops or presentations.

Dalhousie University School of Social Work Workshop
Gary Dumbrill and Andy Koster, on behalf of the Collaboration Project Committees (Phase 1 and 2), were invited to present a workshop at the Dalhousie School of Social Work in Halifax in April 2006. . Included here is the powerpoint presentation developed by Gary.

halifax-april-2006

Update Report to the Zone Chairs
The project overview committee of the Zone Chairs requested an update on our Phase 2 Collaboration Project. Here is a copy as was requested at our May 2006 meeting.

Research Grant Working Group From Position Paper Chapter 6
This is the work of the subcommittee which developed and submitted a Grant-In-Aid proposal on behalf of seven of the CAS agencies participating in Phase 2 of the Collaboration project. They designed a proposal to explore how a worker's style of relationship with families can affect the safety of children. It also looks at various other aspects which will be helpful to the field such as whether those children, who initially were referred for a forensic investigation, could be potentially safer through effective worker engagement. It was designed to establish whether there were instances where the workers should be wary of engagement being a motivator for change. The potential role of worker engagement and best practice in relation to differential response, safety of children and permanency was also considered. The submission to the Ministry is provided above.

Michelle Young, a Researcher from McMaster, has translated our successful Grant In Aid into a more formal format, added to the Phase 2 Project Paper.
Worker-Parent Engagement Report

Inquiries into Deaths of Children in Care: The Impact on Child Welfare Workers and their Organization

Cheryl Regehr
Shirley Chau
University of Toronto

Bruce Leslie
Phillip Howe
Children’s Aid Society of Toronto

Predictors of post-traumatic distress in child welfare workers:
A linear structural equation
model

Cheryl Regehra, David Hemsworth, Bruce Leslie,
Phillip Howe, Shirley Chau

Child Welfare in Ontario:Implementing a Collaborative Intervention Model for Child Protection Services
Finding the Key to Success

Measuring Client Engagement
From the Client’s Perspective In Non-Voluntary Child Protective Services by Diane K. Yatchmenoff, Portland State University.
B19 Engagement Scales
RSWP

00 Research Cover letter to Patricia Longlade 040606

01 Letter of intent package

02 Appendix_signature pages

03 Letters of support

04 Appendix_CV-Gladstone

05 Appendix_CV-Dumbrill

06 Appendix_CV-Leslie

Efforts to Provide Support to Other Collaborative Initiatives in Government and Other Institutions and Organizations
This shows the progress on the Phase 1 recommendations that do not have their own Phase 2 working subcommittee.

An Outline of The Ontario Model for Collaboration in Child Protection (from the Phase 1Position Paper) in One Page or Less
This is designed to specifically show the interrelationship of the various factors which were discussed as contributing to Collaboration and form the essence of the Ontario Model
Here is the explanation of the Ontario Model for Collaboration in Child Protection from a single page perspective. It is designed to give people an understanding of how the Project Paper is laid out and interrelated around 'collaboration'. There is concern that the paper is large and some people may not see the interconnections initially. This is designed to help with that. The first page gives the questions and the concepts that the paper attempts to answer. The second page gives the actual titles which were developed to explain the questions and concepts outlined in the first page.

A Collaborative Approach to Child Welfare - Diagram of the Intervention Model by Topic

A Series of Schematic viewpoints explaining the Collaborative Model as contributed by Claude Gingras who is the Quality Assurance Manager of the Kingston Frontenac CAS
These are also included in the Phase 2 Position Paper but are reproduced here for agencies and universities who may wish to explain certain collaborative concepts to staff or to social work students. Claude Gingras submitted them after reading the Phase 1 Position Paper.

A Collaborative Approach to Program Evaluation

In home support model

INDEX (Back To Top)

Access Visiting For Children In Care: An Opportunity for Engagement and Collaboration (1)
The Phase II Project Provided an additional series of articles and power points which outlined the importance of access visiting in true collaboration with children and their families. The specific contributors are mentioned below. One of the areas that has become crucial for true collaboration is in the area of Access Visiting. At one meeting a presentation was made by Rocci Pagnello, Director of Services at Leeds Grenville. His slides have now been made into a powerpoint presentation, slide show for training purposes. Click to move each part of an individual slide advance between object animations and pages. There are subsequent word documents that will support this slideshow. Susan Jackson, a Coordinator from Durham CAS has developed a powerpoint presentation and a manual, both are listed below. Brant CAS has contributed a set of procedures which may be helpful in providing agency structure in regard to access visiting. Finally, Darlene Niemi, a manager at Thunderbay CAS has provided a research paper on the importance of appropriate access.

Presentation2b (run as Slideshow (F5))
This powerpoint and the subsequent word document manual immediately below were developed and contributed by Susan Jackson, the Access Care Coordinator from Durham CAS.

Durham CAS Access Care Training

ACCESS VISITING feb2806
Brant CAS has contributed a set of procedures which may be helpful in providing agency structure in regard to access visiting. It is a start to develop a collaborative approach. Other aspects such as therapeutic groups and the role of foster parents are included. It starts from the less intrusive to the more intrusive.

Presentation (run as Slideshow (F5))
This is a preliminary slide show developed by Rocci Pagnello of Leeds Grenville for training staff on the importance of access in developing collaboration with children and their families

Barriers Exercise
This and the six files listed below are aspects of training which could be added to any program that an individual agency is thinking of developing. The ideas were contrisbuted by Rocci Pagnello, the Director of Services of Leeds Grenville CAS.

Bibliography

EPPIIParentObservIntervene

INDEX (Back To Top)

Access Visiting For Children In Care: An Opportunity for Engagement and Collaboration (2) DarleneNiemi ACCESS MANUAL Revised February 2005 This and the appendix below are used at the Thunder Bay CAS to help staff work with clients who require access. They were researched and developed by Darlene Niemi, a manager at Thunder Bay CAS
Access Plan	Appendix 1 (Access Plan) - This is the formal detailed Access Plan that we complete soon after a child enters care and modify as necessary. It is kept in a special Access Binder that is available for anyone to review.
Access Observation Guidelines	Appendix 2 provides guidelines in how to complete the observation case notes and helps workers to determine what details should be included in their case notes.
Supervised Monitored Access Case Note	Appendix 3 (Observation Case Note) - This is the case note form that supervising access workers complete when they observe Access Visits.
Summary and Evaluation of Access Visits	Appendix 4 - This provides generalizations and themes observed in access visits (summary) over a period of time in order to evaluate how access should proceed (whether it should be decreased/increased, reduced in the level of supervision, change in location etc.). Typically we do these after the first month and then every 2- 4 months or as necesary. These have often been attached to Affidavits as exhibits which is very helpful and saves time for the Protection Worker who must report on Access Visits and the parents' progress. Also, we often attach
Guidance and Education Plan	Appendix 5 - We have been using this document more regularly. It helps to define what specific parenting behaviour are problematic and documents it clearly for parents. It helps us to measure progress and has been very useful in terms of court as well.
CONSENT TO VIDEO TAPE ACCESS VISIT	Appendix 5a
Role of Supervising Access Worker	Appendix 7 (Role of Supervising Access Worker) - We provide this to anyone who supervises access visits especially our Prime Workers who are hired on contract basis and often do not have formal Child Welfare training. It helps them to understand their role in Access. We also provide training to them as well on Attachment and Access.
Record of Access Visits	Appendix 8 (record of Access Visits) as exhibits to demonstrate parents' ability to commit to and attend Access Visits regularly and consistently.
Guidelines for Foster Caregivers	Appendix 9 (Guidelines for Foster Caregivers) - We provide this document to Foster Caregivers to help them understand why Access is important and what they can do to make it easier for children. We also provide training to them on Attachment and Access specifically to help them understand these concepts more fully, especially for newer foster caregivers.
Support Services Non Access Request	Appendix 10
Support Services Access Request Form	Appendix 11
Guidelines for Parents	Appendix 12 (Guidelines for Parents) - We provide these to parents as soon as their child enters care. It explains why access is important and what to expect during access visits. The Child Protection Worker is required to review this with parents directly. This has been a very helpful document and is part of our Child Admission Package.
Access Plan for Parents	Appendix 13 (Access Plan for Parents) - This is a much more concise Access Plan and we provide a copy of this to the Parents and Foster Caregivers.

INDEX (Back To Top)

Progress on OACAS Clinical Supervision Module - developed by the OACAS Training Department Many of the Phase I Project Committee members were asked to remain on the Clinical Supervision Module development committee of the OACAS. There was a presentation in March 2006 that outlined the progress to date by Katherine Dill a Phd Social Work student at the University of Toronto. In addition two American social work professors who have had extensive child protection experience in Kentucky and in Mississippi outlined their research on clinical supervision in child protection. We are thankful for the permission to reproduce their slide presentation in its entirety and to use their competency scales for supervisors. This has been converted to a word document in case there are agencies who wish to include it in their supervisory evaluation package.
Presentation by Two Professors on Clinical Supervision in Child Welfare This is a powerpoint presentation by Crystal Collins-Camargo, Southern Regional Quality Improvement Center at the University of Kentucky; Kim Shackelford, university of Mississippi, Department of Social Work. They gave this to a group of Executive Directors and Directors of Services at the OACAS.
Toronto Handout This is the handout that goes with their powerpoint presentation
Toronto WORKSHEET - Supportive Supervision
CPS SUPERVISOR COMPETENCIES2
QIC Fact Sheet2
Slide Miniatures - DofS Presentation	Katharine Dill
Brant CAS Child Welfare Services Manager Competencies demonstrating Collaborative Attributes	This is a word version of the supervisory competencies developed by Kim Shackelford, and they are used with permission of the author
Clinical Supervision These documents were collected from the work done by Katherine Dill in preparation of her work on designing the OACAS clinical supervision module which will be replacing the present module 6 for the training system in Ontario in the Summer of 2006. We thank her for her dedication to this task.
CLINICAL SUPERVISION.doc
Combining Individual and Group Supervision in Educating Social Work Professionals.pdf
Conference Call Presentation_October 24_2005.ppt
Consultation with Professor Collins Camargo.doc
Curriculum Outline for Day One and Day Two_September 15_2005.doc
deficient supervision.pdf
How Does Clinical Supervision affect job satisfaction.pdf
kentucky research.doc
Models of Supervision_Shaping Professional Identify.pdf
Supervising the Countertransference of Case Managers.pdf
the relationship between critical thinking and interpersonal skills_guidelines for clinical supervision.pdf
The Social Work Supervisor as Teach of Educational Skills and Methods.pdf
Training Preferences for feedback and evaluation in clinical supervision.pdf

INDEX (Back To Top)

Ontario's Child Welfare Transformation as Outlined in PowerPoint Presentations
These are contributed by two agencies involved in the collaboration project (Leeds Grenville and Waterloo CAS). Other Agencies are welcome to adapt for their own use. They are included in this disc since Transformation and Collaboration are interrelated. Collaboration is an integral part of Transformation and tied to its success

TransformationCYWCBoard

Transformation Action Team Phase 1

WaterlooFebruary 2006

Waterloo2

Child Welfare Transformation in Leeds and Grenville Here we go

Change Management for HR Leaders in Child Welfare - September 29th -05 FINAL
This manual is provided by the Toronto Catholic CAS in order to help agencies go through change it can be copied with the following specifications. The agency has been given several international awards for its corporate culture.
Colour print
back to back except first page
Cerlox bound
Plastic front and white card stock back

INDEX (Back To Top)

1. Literature Review Findings
Child Welfare Transformation Strategic Plan (Secretariat June 2005)
Child Welfare and Social Work: Are they Compatible?	Peter Dudding, the Executive Director of the Child Welfare League of Canada
Parents' Views on Social Work Interventions in Child Welfare Cases	Trevor Spratt, Jackie Callan
Rational Authority in Child Welfare Services	Shankar A. Yelaja, DSW , a classic paper which helped generations of Ontario social workers understand authority in child welfare
Authority in Child Welfare	Andrew J Koster
Social Work and Inquisition	Adolf Guggenbuhl-Craig
Child Protection Clients Designing the Services they Receive: An idea from Practice	Gary C. Dumbrill and Sarah Maiter, two Ontario University professors of social work
Caritas: Transformative Child Welfare Practice	Michael Mulroney and Ariel Bums Nova , front line workers at the Ottawa CAS who also taught child welfare at Carleton School of Social Work
The Family Mosaic	Scotia Community Services
Child Welfare Protecting Children versus Supporting Families	George R Savoury and Kathleen Kufeldt, one is the Executive Director of Child and Family Services for Nova Scotia. He presented at the project committee. The second person is a well-known child welfare researcher and university professor in Canada.
Translating Rhetoric to Reality: The Future of Family and Children's Services	William Meezan
Parents' Expectations of Caseworkers	Research Integration Practice Guide based on Research by John Poertner, D.S.W.
The Worker Client Relationship Revisited	Nick F. Coady
Participation and Child Protection: The Importance Of Context	Karen Heaiy
Reforming the Child & Family Services Act: Is the Pendulum Swinging Back Too Far?	Prof. Nicholas Bala. He is an influential professor at a law school and one of the first people to provide input into the unintended affects of Ontario's Child Welfare Reform of the late 1990's
Ethics in Social Work, Statement of Principles	International Federation of Social Workers
Transforming Child Welfare Services in the 90s	Marvin M. Bernstein, Jennie S. Campbell, Nyron Sookraj. Marvin Berstein is currently the child advocate for Saskatchewan. He sat in on the collaboration project committee on occassion when he was also the Legal Director at the OACAS.
Child Welfare Discussion Paper	Roy Walsh. He was until recently a long serving executive director in Ontario's child welfare system.
A Critical Analysis of the Evolution of Reform	Ontario Directors of Service
Child Welfare Philosophy Discussion Paper(2001)	Andrew Koster. This was an initial attempt to provide food for thought to Ontario's child welfare system under 'Child Welfare Reform' and possibly provide an impetus for positive change where needed
Client Satisfaction and Empowerment Through Social Work Intervention	Tamara Walsh, BSW(Hons), LLB, PhD Candidate (QUT), Bruce Lord, MSW PhD
Is the Client-Worker Relationship Associated With Better Outcomes in Mandated Child Abuse Cases?	Cheryl D. Lee, Cecilia Ayon
Client’s View of a Successful Helping Relationship	David S. Ribner and Cigal Knei-Paz
The Social Worker-client relationship – a Sartrean Approach	Bjorn Blom
The Continuing Relevance of Casework Ideas to Long-term Child Protection Work	Hilary Searing
The Assessment Relationship: Interactions Between Social Workers and Parents in Child Protection Assessments	Sally Holland
Worker Skill and Client Outcome in Child Protection	Chris Trotter
Effective Relationship-based Practice: A Theoretical Exploration	Pamela Trevithick
Helping Abusive Parents and Their Children	David A. Wolfe
Breaking the Communication Barrier: The Initial Interview With An Abusing Parent	Gale Goldberg

INDEX (Back To Top)

2. Survey of Child Welfare Staff
Child Welfare Workers Who they Are and How They View the Child Welfare System	Child Welfare the League of America
Using Participatory Research to Help Promote the Physical and Mental Health of Female Social Workers In Child Welfare	Dr. Nora Gold, a professor at McMaster School of Social Work in Ontario
The Causes of Stress in a Child Welfare Organization	Brett Drake and Gautam N Yadama
A Structural Equation Model of Burnout and Job Exit Among Child Protection Services Workers	Marilyn Callahan
The Administrative and Practice Context:Perspectives From the Front Line
The Effects of Organizational Climate and Inter-Organizational Coordination on the Quality And Outcomes of Children's Service Systems	Charles Glisson and Anthony Hemmelgarn

INDEX (Back To Top)

3. Examine the Enhancement of Worker Empathy
Social Work Code of Ethics	Canadian Association of Social Workers
Pathways through Resistance	Niagara F & CS
Cornwall CAS Article	Vince Caccamo, Ed, D,, C. Psych.
Workshop on Development as a Child Welfare Social Worker	Andrew Koster, a personal view of life as a child welfare worker
Is Love of Labour Lost?	Spider Robinson
Child Protection: An Unreflective Practice	Helen Buckley

INDEX (Back To Top)

4. Examine the Appropriateness of the Following Best Practice Strategies
QA - A Framework for Quality Assurance
Outcomes (Slides)	Claude Gingras (Frontenac CAS)
Outcomes Performance Indicators	Claude Gingras (Frontenac CAS)
General Findings from the Federal Child and Family Services Review
Good Intentions and Hard Work Are Not Enough	Raymond Lemay, a paper by a prominent executive director in Ontario's child welfare system
Child Welfare Program Evaluation	Ministry of Children's Services
The Impact of Child Welfare Reform: Issues,Data Analysis, And Strategies for Change	Grand River Zone Executive Directors, Directors of Services and Finance Managers. This was an influential paper which contributed towards positive change in Ontario's child welfare system.
Gatekeeping in Child Welfare: A Comparative Study of Intake Decision-making by Social Workers in Canada And Sweden	Evelyn G. Khoo, Ulf Hyvonen, Lennart Nygren
Improving Service Delivery to High-Risk Families: Home-based Practice	Vanessa G Hodges, Betty J Blythe
How to Succeed in the Business of Creating Psychopaths Without even Trying	Dr. Paul Steinhauer, M..D... F.R.C.P, (C)
Notes on the Signs of Safety: A Solution and Safety Oriented Approach to Child Protection Casework	Andrew Turnell, Steve Edwards. These are notes done on the book which has influenced a number of Ontario's agencies and is used in Minnesota and parts of Australia to underly the philosophical safety focused approach to children and their families
Multisystemic Therapy Using Home-Based Services: A Clinically Effective and Cost Effective Strategy for Treating Serious Clinical Problems in Youth Centre	Family Services Research
Home Based Early Intervention: Dimensions of Current Practice	Robert Halpern
Adolescent Parents An Intervention Strategy	Linda Taylor, MA.
The Untreatable Family	David P.H. Jones, MB, CHB, M R C Psch, D..C..H. D(OBST) R..C.O.G.
Ethnically and Racially Sensitive Social Work Practice	Rachel Schick, Richard Meade
Motivational Interviewing: An Intervention Tool for Child Welfare Case Workers Working with Substance-Abusing Parents	Melinda M. Hohman
Social Work in Protective Service: Protection (1990's)	Child Welfare League - Standards for Child
Protecting Children	American Association for Protecting Children
Casework - A Psychosocial Therapy	Florence Hollis and Mary E, Woods
A Model of Culture-Centred Child Welfare Practice	Oronde A Miller and Rebecca Jones Gaston
Transracial Adoption: Families Identify Issues and Needed Support Services	Maria Vidal de Haymes and Shirley Simon
Cross Cultural Perspectives and Research Directions for the 21st Century	Jill E. Korbin
Transforming Child Welfare Services in the 90s N Sookraj	Marvin M Bernstein, Jennie S. Campbell, Nyron
Brief Synopsis of Research on Child Safety and Child Protective Services Decision Making	Children's Research Centre (Wisconsin)
Ontario Incidence Study of Reported Child Abuse and Neglect 1993/1998	Nico Trocme, Teresa Neves, Barbara Fallon, Bruce MacLaurin and Sue Sullivan
Decision Theory and Promoting Child Safety	Christopher Baird, Judith S. Rycus, PhD, MSW
Core Assessment Record	Human Resources Deveiopment Canada
Initial Assessment Record	Human Resources Deveiopment Canada
Advancing Partnership-based Practice with Families	Andrew Turned, MA, BSWk
Before Substantiation: The role for child welfare Agencies in preventing maltreatment	Deborah Daro
Working Briefly with Reluctant Clients: Child Protective Services as an example	John Weakiand and Lynn Jordan
No More Bells and Whistles	Scott Miller, Mark Hubble and Barry Duncan
California Dreaming: The West Coast Way to Creative Child Protection Work - Commentary on Weakland and Jordan	Brian Dimmock
Toward a Treatment-Relevant Typology of Child Abuse Families	Carole Bowdry
Meeting Each Family's Needs Using Differential Response in Reports of Child Abuse and Neglect	Patricia Schene, Ph.D
What Do We Mean by Constructive Social Work?	Nigel Parton, Patrick O'Byme
An Inquiry Into Practice Wisdom	Phillip Dybicz
A Call for a Paradigm Shift in How Helping Professionals Interact with the Legal System	Alexander T. Polgar
When The Baby Blues Turn Deadly	Children’s Voice – Child Welfare League of America
The Ethics of Child Protection Services for People from Diverse Ethno-Racial Backgrounds Aboriginal Knowledge Project Curriculum	Sarah Maiter (OASW Newsmagazine)
Ontario Child Welfare Differential Service Model	Ontario Directors of Service
Family Group Conferencing: Doorway to Kinship Care	Jeanette Schmid, Ruth Tansony, Sandra Goranson and Darlene Sykes
A Differential Service Approach to Child Welfare in Ontario
Developing a Comprehensive Assessment for Open Protection and Differential Response.doc	Andrew Koster Brant CAS, This is a modified psychosocial assessment model adapted to child welfare and has been used in several child protection agencies in Ontario in the 1990's.
Partnerships for Children and Families Project (Wilfrid Laurier University): 1. Good Helping Relationships in Child Welfare: Co-authored Stories of Success 2. Invisible Lives: The Experiences of Parents Receiving Child Protective Services 3. Positive Possibilities for Child and Family Welfare: Options for Expanding the Anglo-American Child Protection Paradigm	C. deBoer and N. Coady S. Maiter, S. Palmer, S. Manji G. Cameron, N. Freymond, D. Cornfield, S. Palmer
The Delivery of Child Welfare Services Cultural Competence Indigenous Law Resources
The “State of the Art” in Child Abuse Prevention	Andy Wachtel

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5. Advocacy Approaches to Work for Social Justice
Protecting Children is Everybody's Business: Investigating the Increasing Demand for Service at the Children's Aid Society Of London and Middlesex	Alan W- Leschied, PhD,, Paul Whitehead, Ph.D.., Dermot Hurley, M.S.W, and Debbie Chiodo, M.A.
CAS Recommendations.....United Way Research	Children's Aid Society of London Middlesex
The Advocacy Brief - A Guide for Social Workers	Len Kaminski, MSW, Christopher Walmsley, MA
Towards Social Theory for Social Work	Pauline Hardiker, Mary Barker
A Call To Action: An Agenda for Boards	Institute for the Prevention of Child Abuse
Child Abuse and Neglect: An Overview of Topically Related Projects	Funded By the Family Violence Prevention Division: Andy Wachtel
Emerging Perspectives on Anti-oppressive Practice	Gary C. Dumbrill
Economic Stress, Social Support and Female Single Parents	Caroiyne A, Gorlick
Domestic Violency and Child Abuse: Plans for Increased Collaboration	EC. Cochrane
Child Abuse and Neglect: The Myth of Classlessness	Leroy H, Pelton
Ontario's Emerging Housing Crisis will impact on children and youth	Ann Fitzpatrick
Unemployment and Child Abuse	Loring Jones
A Case for A Client-Centred Needs-Based Approach to Child Neglect	Michael O'Brien, Michael is a manager with the Renfrew CAS and a member of Phase 1 of the Collaboration Project.
Poverty and Early Childhood Parenting: Toward a Framework for Intervention	Robert Eileen Gambrili
Evidence-Based Practice: An Alternative to Authority-Based Practice	Eileen Gambrili
101 More Interventions in Family Therapy	Gary Dumbrill
Solution-Focused Interviewing with Child Protective Services Clients	Jacqueline Corcoran
Community-Building Principles: Implications for Professional Development	Sandra Austin
Principles and Practices	Office of the Child and Family Service Advocacy
Moving from Clients Evaluating Services to Clients Designing Services	Gary C. Dumbrill, Sarah Maiter

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6. Use of Recording to Reinforce Worker Empathy and Skills
The Empirical Basis of Risk Assessment in Child Welfare: The Accuracy of Risk Assessment and Clinical Judgment	Alan W. Leschied, Debbie Chiodo, Paul C. Whitehead, Dermot Hurley and Larry Marshall
Ontario Risk Assessment Model Implementation And Training Evaluation, October 1999	Bell Canada, Child Welfare Research Unit and Trocme, Mertins-Kirkwood, et. al
Determining Needs and Service Alternatives	IPCA Training (1993)
Use of the Casework Relationship	Native Child Protection Training Manual (1980's)
Preparing for Practice: The Fundamentals of Child Protection	Nancy E. Falconer
The Child Protection Team Handbook, A Multtdisciplinary Approach to Managing Child Abuse and Neglect	Barton D. Schmitt
The Framework for the Assessment of Children in Need and Their Families - Executive Summary	Shannon Balla, Project Coordinator

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7. The Role of Training in Teaching Worker Empathy and Skills
Home-Based, Family-Centred Services: The Impact of Training on Worker Attitudes	Peter J. Pecora, Cathie Hanes Delewski, Charlotte Booth, David Haapala, Jill Kinney
Crisis Intervention in Social Work	Kieran O'Hagan
Continuing Education 2004-05, Faculty of Social Work	University of Toronto
The Protective Service Social Worker’s Role In Treatment	Claudia A. Carroll
A Social Worker’s View	Elizabeth Davoren
The Role of the Social Worker	Elizabeth Davoren

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8. Clinical Supervision in a Child Welfare Context
Clinical Supervision Training	Bruce Burbank, Trainer
The Protective Service Supervisor’s Role	Claudia A. Carroll and Jane W. Berdie
The Use of Authority in Supervision	Bernice Orchard
Developing Excellence in Clinical Practice	Marion Roberts, Ottawa CAS
Beyond Cultural Competence: What Child Protection Managers Need to Know and Do	Fernando Mederos and Isa Woldeguiorguis
Interactional Supervision	Lawrence Shulman
Intervention and Supervision in Strengths-Based Social Work Practice	Ben-Zion Cohen
Supervising Child Protective Services Caseworkers	Thomas D. Morton and Marsha K. Salus
Overheads and Course Module - Child Welfare Supervision - From Theory to Practice	Katharine Dill MSW
An Exploration of Supervisor's and Manager's Responses to Child Welfare Reform	Cheryl Regehr, PhD, CSW; Shirley Chau, MSW; Bruce Leslie MSW; Phillip Howe MSW
Supervisor Preference Checklist	Ruth R. Middleman and Gary B. Rhodes
The Power of Supervision in Child Welfare Services	Sarah Cearley
The Effects of Manager Support on the Well-Being And Job Satisfaction of Child Welfare Employees	Jennifer Rooney, Bruce Leslie

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9. OACAS Module Training Material
Aboriginal Knowledge Project Curriculum Report	Kim Martin and Irene Kleban, Kim was an Aboriginal worker at the Brant CAS.
Use of the Casework Relationship
Social Inclusion: Promoting child welfare service innovation	Bruce Leslie, Q.A. Manager at the Toronto Catholic CAS
Terminating the Casework Process
Determining Needs and Service Alternatives	IPCA
Child Welfare Reform & the CFSA Amendments Towards a More Intrusive Service
ChangeCycleParents - Diagram
The Evolution of Instruments that May Predict Human Behavior - Diagram
Learning Organization and the Excellent System - Blank Diagram
Root Cause Analysis - The Fishbone Tool - Diagram
The Potential for a Collaborative Relationship - Diagram
Time Management - Diagram	Stephen Covey
Estimating Risk to a Child - Urgency Does Not Necessarily Equate with the Level of Risk - Diagram
Planning in the Right Quadrant – Overhead
Root Cause Analysis - The Fishbone Tool - Diagram
Listing of Clinical Supervision Material	Rocci Pagnello, Director of Services at Leeds Grenville CAS
Motivation Comparing Maslow’s Hierarchy of Needs with Herzberg’s Satisfier’s - Diagram	Rocci Pagnello
Workstyles - Diagram	Rocci Pagnello
Annual Mission Vision	Rocci Pagnello
Steps of Change For Parents Involved with Child Welfare	Rocci Pagnello
Client Engagement Troubleshooting	Rocci Pagnello
Collaborative Planning - Balancing Act Diagram	Rocci Pagnello
Research-Based, Collaborative Best Practice Approach - Diagram	Rocci Pagnello
DrivingForces - diagram	Rocci Pagnello
Collaborative or Coercive Relationships in Child Welfare – Diagram	Rocci Pagnello
CrisisWindow for Change	Rocci Pagnello
Outcomes and Client Engagement - Diagram	Rocci Pagnello
Balancing the Wheel of Time - Diagram	Rocci Pagnello
Nexus Between Outcomes & Collaborative Working Relationship	Rocci Pagnello
Balancing Our Parenting Wheel of Time - Diagram	Rocci Pagnello
Payoff Matrix - Goals	Rocci Pagnello
PreCursors in Developing a Collaborative Learning Culture	Rocci Pagnello
Pathways Through Resistance	Rocci Pagnello
The Hopes and Fears the Worker & Parent Bring with them to the Potential Collaborative Relationship	Rocci Pagnello
Outcomes (Slides)	Claude Gingras (Frontenac CAS)
Outcomes Performance Indicators	Claude Gingras (Frontenac CAS)

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10. Reviews of New Theoretical Articles
This section includes the draft of various article/book reviews on collaborative issues that were written by Raymond Lemay, directeur général / Executive Director Services aux enfants et adultes de Prescott-Russell Services to Children & Adults. They had originally been circulated internally to his staff. The articles provide information on the latest research findings connected to some of the theoretical constructs that have been introduced in the body of the Project Paper. They are provided here with permission.
Authentic Happiness: Using the New Positive Psychology to Realize Your Potential for Lasting Fulfillment	Seligman, Martin, E.P. (2002) Article Synopsis and Review By Raymond Lemay
Early Experience and the Life Path	Ann M. Clarke & A.D.B. Clarke. Book Synopsis and review by Raymond Lemay
Early Experience: Myth and Evidence	Ann M. Clarke & A.D.B. Clarke. Book Synopsis and review by Raymond Lemay
Synopsis: Understanding coping: towards a comprehensive theoretical framework	Article Synopsis and Review By Raymond Lemay
The Allure of Infant Determinism. In Jerome Kagan’s Three Seductive Ideas	Kagan, Jerome Article Synopsis and Review By Raymond Lemay
Loss, Trauma, and Human Resilience: Have We Underestimated the Human Capacity to Thrive After Extremely Aversive Events	Bonanno, G. A. Article Synopsis and Review By Raymond Lemay
The Construct of Resilience A Critical Evaluation and Guidelines for Future Work	Luthar, S.S., Cicchetti, D., and Becker, B. Article Synopsis and Review By Raymond Lemay
Self-Efficacy : The Power of Believing You Can	Maddux, J.E. Article Synopsis and Review By Raymond Lemay
Stopping the “Madness”: Positive Psychology and the Deconstruction of the Illness Ideology and the DSM	Maddux, J.E. Article Synopsis and Review By Raymond Lemay
Ordinary Magic: Resilience Processes in Development	Masten, Ann S. Article Synopsis and Review By Raymond Lemay
Nobody’s children? A reconsideration of child abandonment	Chapter Article Synopsis and Review By Raymond Lemay
How the Mind Hurts and Heals the Body	Article synopsis and review By Raymond Lemay
The Changing Face of Psychology at the Dawning of a Globalization Era	Bandura, Albert Article Synopsis and Review By Raymond Lemay
What You Can Change…And What You Can’t: The Complete Guide to Successful Self-Improvement	Seligman, Martin E.P. Article Synopsis and Review By Raymond Lemay

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11. Assessments
Meaning and Implication of the Move to Paramountcy Of the Safety and Weli-Being of the Child in Child Welfare Legislation	Jim Anglin
Outcome Measurement in Child Welfare: The Next Steps	Framework Outline for OACAS Quality Assurance
California Family Risk Assessment The Structured Decision Making Model
Michigan Assessment for Substantiated Cases Family Risk Assessment of Abuse/Neglect
Decision Theory and Promoting Child Safety	Judith S. Rycus, PhD, MSW
Criteria for Choosing a Needs Assessment
Considerations in Choosing a Risk Assessment
Common Language Tools	United Kingdom
Can Lac Assessment Records	Alberta Version
An Assessment Framework for Children/Youth In Need of Intervention and Their Families	United Kingdom
A Child Welfare Research Agenda for the State of Minnesota	Gamble-Skogmo Land Grant Chair in Child Welfare & Youth Policy
Child Welfare Outcome Indicator Matrix	Nico Trocme, Butch Nutter, Bruce MacLaurin And Barbara Fallon
Child Welfare Outcomes and Measures	Casey Outcomes and Decision-Making Project
The Assessment of Child Welfare Clients Involved with Protection Services and Differential Response	Andrew Koster, MSW, RSW
Ready or Not: Uses of the Stages of Change Model in Child Welfare	Julia H. Littell and Heather Girvin
Assessing the Safety of Children at Risk Of Maltreatment: Decision-Making Models	Diane DePanfilis, Maria Scannapieco
Developing a Comprehensive Assessment for Open Protection and Differential Response	Andrew Koster Brant CAS
The Purpose of a Formal, Written Treatment/ Case Plan
The Child Well-Being Scales as a Clinical Tool and a Management Information System	Peter Lyons, Howard J. Doueck, Andrew J. Koster, Melissa K. Witzky and Patricia L. Kelly

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12. Aboriginal Contributions
Adoption Article	Kenn Richard (Toronto Native Child and Family). Kenn is an Executive Director and active in advocating for Aboriginal Issues in Ontario.
A Child Welfare Practitioners Journey	Manitoba Journal of Child Welfare
Association of Iroquois and Allied Indians
A Proud Heritage	Native American Services in New York State
Annotated References
Change and Colaberation in Child Welfare Decisions	Welfare Information Network
Child Abuse and Neglect – Research	National Indian Child Welfare Association
Exploring the Mental Health Needs of American Indian Children and Families: Site Visits to Two Tribal Communities	Chey Clifford-Stolenberg, MSW, Kathleen Earle PhD
First Nations - Recommended Links
Building on the Traditions to Restore Peace and Harmony in the First Nations Communities	First Nations Child and Family Caring Society of Canada
First Nations Fact Sheet: A General Profile on First Nations Child Welfare in Canada	Marlyn Bennett
Legislation to Reauthorize the Indian child Protection and Family Violence Prevention Act	National Indian Child Welfare Association
Native American Family Continuity as Resistance	Journal of Social Work
Native American Services	New York State Office of Children & Family Services
Program and Policy Development from a Holistic Aboriginal Perpective	Malcolm Saulis
Call for Symposium Participants and Papers	Marlyn Bennett
Child Abuse and Neglect: Abstract
The Residential School System Historical Overview	IRSRC
Action Plan	The School Tour Presentation Project

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13. Material Used for Reconciliation Conference Sponsored by the Child Welfare League of Canada, October 2005, St. Catharines, Ont.
Pathways to overrepresentation of Aboriginal children in the child welfare system in Canada	Nico Trocmé, Della Knoke and Cindy Blackstock, 2004.
Community Based Child Welfare for Aboriginal Children	Nico Trocmé, Della Knoke and Cindy Blackstock, 2004.
First Nations Child and Family Services and Indigenous Knowledge as a Framework for Research, Policy and Practice	Marlyn Bennett, Cindy Blackstock, June 2002
The Sixties Scoop thirty years later
Reconciliation: Looking back, reaching forward--Indigenous peoples and child welfare
IRRECONCILIABLE DIFFERENCES?	Robert Whiteduck, He is a front line Intake Worker at the Renfrew County CAS and has been Chief at Golden Lake, First Nation. He is a member and contributor to Phase 2 of the Project.
Child Welfare Mural Image(JPG)
Aboriginal Articles Related to Reconciliation
Historic Aboriginal Articles from OACAS Journal
THE ABORIGINAL CHILD WELFARE PRACTICES PREVENTION PROJECT
THE HISTORICAL RELATIONSHIP BETWEEN THE JUSTICE SYSTEM AND ABORIGINAL PEOPLE, CHIEF JUDGE MURRAY SINCLAIR
THE RIGHT OF ABORIGINAL SELF GOVERMENT AND THE CONSTITUTION
CARING ACROSS THE BOUNDARIES, SAMANTHA NADIJIWAN
Aboriginal Knowledge Project Curriculum Report

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14. Risk Assessment
Characteristics of Evidence-Based Child Maltreatment	Barbara Thomlinson
Debate: Risk Assesment in Child Protective Services	Ross Dawson
Risk Assessment in Context	Eileen Gambrill, Aron Shlonsky
Risk Assessment-The Emperor's New Clothes	Michael S. Wald
The Empiricle Basis of Risk Assessment in Child Welfare	Alan W. Leschied, Debbie Chiodo, Paul C. Whitehead
The Need for Comprehensive Risk Assessment	Eileen Gambrill, Aron Shlonsky

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15. Quality Assurance
BUILDING QUALITY ASSURANCE CAPACITY - Discussion Paper
A Paper on Supervision and Management	Jennifer Penton, Q.A. Director at Brant CAS
Evidence Based Practice and Child Welfare
Trotter article. engagement and outcomes	Trotter, also used in the grant in aid research proposal outlined in Phase 2 project (see above)
Evidence based practice and decision-making in child welfare services	Bruce Leslie
Outcome Materials Collected By Bruse Leslie: Measuring Client Engagement from the Client's Perspective DKY Figure1 revised DKY Figure2 revised B19 engagement scales	Bruce Leslie

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16. Additional Miscellanous Reference Material Collected in Phase 2 of Project
Examples of A CAS Working Collaboratively with the Community While Keeping Children Safe
PRACTICE GUIDELINES SUBSTANCE ABUSE TREATMENT AGENCIES AND CHILDREN'S AID SOCIETIES
Agency Culture
A Whole-Person/Systemic Approach to Organization Change Management	Jeff Dooley, 1998
Cultural Aspects of Systemic Change Management	Jeff Dooley, 1998
Cultural Competence Continuum	Terry L. Cross, M.S.W.
www.reconciliationmovement.org
Change Management for HR Leaders in Child Welfare - September 29th -05 FINAL	Toront Catholic HR Department - Terry Daly
Efforts for Collaboration with Foster Parents
Executive Summary An Ontario CAS Project which reinforces Collaboration with Foster Parents
Social Inclusion
One in Five . . . Housing as a Factor in the Admission of Children to Care
Engaging fathers	Dr. Brid Featherstone
Collaboration between Schools of Social Work and child welfare agencies
CallforPapers2006.doc
ClinicalSupervisionResearchReview.doc
Professionalizing child welfare_an evaluation of a clinical consultation model for supervisors.pdf
WebPageandAdvertisingfor2006.doc
Client Engagement Submitted by Susan B. Stern, PhD. Faculty of Social Work, University of Toronto McKay & Bannon is a review of the research lit; McKay 2004 describes the training, engagement effectiveness study in NY I referred to at the meeting; Santisteban reviews 2 engagement studies from a family therapy perspective, Kazdin article is one in a series of studies he has done looking at barriers to engagement in a clinic setting for child conduct problems. Prinz is an example of an experimental manipulation of an ongoing engagement and retention intervention since my powerpoint contains a lot of info on phone and 1st interview interventions. The word document is an abstract on engagement in child welfare that I cannot get online. Santisteban, 1996, JFP.pdf Engaging families in child welfare services.doc Engaging Families-McKay-Bannon.pdf Kazdin, 1997, JCCP.pdf McKay, 2004.pdf Prinz, 1994, JCCP.pdf
Promoting child protection.pdf	Katharine Dill, She is a former training co-ordinator at the Ottawa CAS and an active contributor to the development of Clinical Supervision for the OACAS Module training.